Access Points: Individuals facing homelessness can access the system through multiple entry points – be it through a phone call, visiting a designated agency, or outreach teams.

Assessment: A standardized assessment tool evaluates the needs and strengths of each person or family. This process ensures that the most vulnerable receive priority assistance.

Prioritization: Based on the assessment, individuals are prioritized for housing and support services according to their level of need.

Referral: Individuals are then referred to appropriate housing resources, such as emergency shelters, transitional housing, or permanent supportive housing, as well as other critical services.